Afterpay FAQ
What is Afterpay?
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
How do I use Afterpay?
Simply shop on www.fragrapy.com and check out as usual. At checkout, select Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details. Returning customers simply log in to your Afterpay account to make your purchase.
Please note, all items in your shopping cart must be eligible for Afterpay, a minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
How does the payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.
If you would like to make additional payments before they are due, you may do so through your Afterpay account.
​
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can't make an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Where can IÂ find common questions about payments?
Check out the Afterpay Payments FAQ.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
What are the payment options?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
What products are not eligible for purchae using afterpay?
Afterpay is not available on purchases of gift cards or e-Gift cards and may be unavailable on additional products. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
How do I return or exchange an item purchased using Afterpay?
If you have changed your mind, you can return your Afterpay purchase by mail for a refund. Please check that your return or exchange meets the return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/privacy-policy.If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.